LG Repair Service

What does error Er rS mean on an LG fridge freezer?

Error Er rS on an LG fridge freezer indicates the refrigerator temperature sensor has malfunctioned. Unplug the refrigerator for 10 minutes and reconnect. If the error persists, contact a specialist technician as the sensor may need replacement.

What does error UE mean on an LG washing machine?

Error UE on an LG washing machine indicates an unbalanced load during spinning. Open the door and redistribute the laundry evenly. For single heavy items, add additional towels to balance the load. Restart the cycle.

What does error CE mean on an LG washing machine?

Error CE on an LG washing machine indicates a motor current error where the drum cannot reach the required rotation speed. Unplug the machine immediately. This error typically requires professional repair. Contact a specialist technician for diagnosis.

What does Cd mean on an LG washer dryer combo?

Cd on an LG washer dryer combo is not an error but indicates the Cool Down phase after a drying cycle. The machine tumbles periodically to prevent wrinkles. Press any button to end the cool down phase. The door can be opened approximately 2 minutes after pressing the button.

What does OFF mean on an LG fridge freezer display?

OFF on an LG fridge freezer display indicates the appliance is in Demo Mode where cooling is disabled. Press and hold the designated button combination (typically Ice Plus and Refrigerator buttons, or Freezer and Refrigerator buttons) for 3-5 seconds to exit Demo Mode and resume normal cooling. Button combinations vary by model; consult your user manual if this does not work.

What is the recommended temperature setting for my LG fridge?

Set the refrigerator compartment between 1°C and 5°C, with 3°C being optimal for most foods. Set the freezer to -18°C for proper food preservation. Avoid setting temperatures too low, as this wastes energy without improving food safety. Allow 24 hours after installation or adjustment for temperatures to stabilise.

What is DoorCooling+ technology?

DoorCooling+ delivers cool air from vents at the top of the refrigerator compartment, helping items stored in the door cool faster than conventional cooling systems. This helps maintain consistent temperatures throughout the fridge, including in the door bins where milk and drinks are typically stored.

Can I wash and dry in one cycle on my LG washer dryer?

Yes, LG washer dryers offer an auto wash and dry function that completes both cycles without intervention. However, the drying capacity is typically half the washing capacity. For best results when using the continuous cycle, load no more than the rated drying capacity to ensure thorough drying.

How do I use Smart Diagnosis on my LG washing machine?

Smart Diagnosis allows you to identify issues using the LG ThinQ app on your smartphone. Connect your washing machine to your home Wi-Fi network and register it in the ThinQ app. When an issue occurs, open the app and follow the Smart Diagnosis prompts. The app will analyse your machine's performance and provide troubleshooting guidance or recommend professional service if needed.

What is Direct Drive Inverter Motor technology?

LG Direct Drive motors connect directly to the drum without using a belt or pulley system. This reduces vibration, noise and mechanical wear. The technology includes 6 Motion DD, which provides six different drum movements optimised for different fabric types. LG offers a 10-year warranty on the Direct Drive motor.