Smeg Repair Service in Newlands and Kingsley

What does error E2 mean on a Smeg induction hob?

Error E2 on a Smeg induction hob indicates overheating, often caused by empty cookware on an active zone. Remove the cookware and wait for the zone to cool completely. Avoid heating empty pans. If the error persists after cooling, contact a specialist technician.

What does OPEN mean on a Smeg washing machine?

OPEN on a Smeg washing machine means the door is not properly closed. Ensure the door is firmly closed until you hear a click and check that no laundry is caught in the door seal. If the error persists, contact a specialist technician.

What does error E6 mean on a Smeg dishwasher?

Error E6 on a Smeg dishwasher indicates a water intake fault. Verify the water supply is connected and turned on, then check the inlet hose and filter for obstructions. If the fault continues, contact a specialist technician for an engineer visit.

What does error Er20, Er22 or Er31 mean on a Smeg induction hob?

Error Er20, Er22 or Er31 on a Smeg induction hob indicates an internal system fault requiring professional diagnosis. Do not continue to use the hob. Contact a specialist technician to arrange an engineer visit.

What does error E0 mean on a Smeg pyrolytic oven?

Error E0 on a Smeg pyrolytic oven indicates the temperature sensor circuit is open, showing a disconnection or fault. Do not use the oven. Contact a specialist technician for an engineer visit.

How does pyrolytic cleaning work and what do I need to do?

Pyrolytic cleaning is an automatic oven cleaning programme that burns off food residue from the inside of the oven at extremely high temperatures (up to 500°C). Simply remove all accessories, shelves, and shelf support frames, close the door, and select the pyrolytic function. The oven door automatically locks during the cycle and remains locked until the interior has cooled to a safe temperature. Choose the duration based on soil level: 2 hours for light soiling, 2.5 hours for medium, or 3 hours for heavy soiling.

Can I use all-in-one dishwasher tablets in my Smeg dishwasher?

All-in-one tablets containing salt and rinse aid can only be used if your water hardness level is below 38°fH (French degrees). If your water hardness is above this level, you should use traditional powder, salt, and rinse aid products separately for optimal wash results.

How should I clean the inside of my Smeg fridge or freezer?

Clean the inside regularly with water and vinegar, or use the Smeg CLEAN+ cleaning product. Always wrap foodstuffs in cling film or store them in suitable containers to prevent unpleasant odours from developing.

Can I open the washing machine door during a cycle?

No, for safety reasons the door remains locked during operation. The door will unlock automatically when the cycle completes. Do not attempt to force the door open during a cycle.

Which programme should I use on my Smeg dishwasher?

Select the programme based on soil level and dish type. The Rapid 27-minute programme is designed for lightly soiled crockery. The Normal programme handles everyday soiling including dried-on residue. The Eco programme saves water and energy for normal soiling. The Ultra Clean programme is for heavily soiled items with dried-on residues.