Neff Repair Service in Berry Hill and Lindhurst

What does the E18 or F18 error mean on a Neff washing machine?

The E18 or F18 error indicates the pump time has been exceeded. Switch off and unplug the machine, then switch it back on again to reset. If the error persists after resetting, contact a qualified technician as the drainage system may require inspection.

What does the E28 or F28 error mean on a Neff washing machine?

The E28 or F28 error indicates the flow sensor is faulty. This fault cannot be rectified by the user. Contact a qualified technician to inspect and repair the sensor.

What does the E31-00 error mean on a Neff dishwasher?

The E31-00 error indicates the water protection system has been activated. Turn off the water tap immediately and contact a qualified technician. Verified for Neff dishwasher model S155HVX15G.

What does the E25 error mean on a Neff dishwasher?

The E25 error indicates the drain pump is blocked or the drain pump cover is loose or missing. Check that the pump cover at the bottom of the dishwasher (underneath the filter) is securely fitted. Clean the drain pump area of any debris. If the error persists, contact a qualified technician.

What does the E90-01 error mean on a Neff dishwasher?

The E90-01 error indicates the mains voltage is too low. This is not a fault with the appliance itself. Contact a qualified electrician to have the mains voltage and electrical installation checked. Verified for Neff dishwasher model S155HVX15G.

How do I use the meat probe on my Neff oven?

Insert the meat probe into the thickest part of your meat, ensuring the middle measuring point reaches the centre. Place the food in the oven and plug the probe into the socket on the left side of the cooking compartment. Select your desired core temperature—the oven will automatically switch off when reached. Use only the meat probe supplied with your oven.

What are telescopic rails and how do I install them?

Telescopic rails offer great flexibility, safety and comfort when baking as they help manoeuvre heavy trays. They clip onto the standard factory-fitted shelf support rails and can be positioned on any shelf level. They are not dishwasher safe and generally unsuitable for Pyrolytic cleaning cycles.

What is Door Open Assist on Neff dishwashers?

Door Open Assist allows you to open a fully integrated dishwasher with a simple press on the front panel, eliminating the need for a handle. This is ideal for handleless kitchen designs where you want clean, uninterrupted lines. Simply push lightly on the door and it releases and opens automatically.

What is the Bread Baking function on Neff ovens?

The Bread Baking function operates between 180°C and 220°C and is optimised for crusty bread with an open texture. You can bake on up to three levels simultaneously. For best results with steam ovens, set to 220°C and use steam injection to create a glossy crust and soft crumb. Look for the loaf symbol on your oven display.

How do I use the Pyrolytic cleaning function?

Remove all racks, rails, baking trays and the water tank (if steam oven). Pre-wipe with a damp cloth to remove loose residue. Ensure the kitchen is well ventilated during pyrolytic cleaning, as some smoke or odour may occur. Select Pyrolytic and choose an intensity level (1-3) based on the soiling level. The oven door will lock during the cycle. The oven exterior will become very hot—keep children and pets away and do not touch the appliance during the cycle. Once complete and fully cooled, wipe away the ash with a damp cloth and reassemble.